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How does it work?

 

System Overview

The RTX3370 Telehealth Monitor uses the regular phone line to establish a data connection to a central server using the Global Internet. See large picture of system overview here.

 

Questionnaires and reminders

The RTX3370 Telehealth Monitor can be used as an interactive and personalized tool to collect subjective patient information from questionnaires. Example of questionnaires could be a sequence of questions which the patient can reply to by simply pressing ”Yes” or ”No”.

”Up” and ”Down” buttons can be used to scroll in menu’s and multiple reply questions.

Examples of information could be medication and other reminders, which appears at programable times of the day or triggered by event.

 

View example of question tree

 

Target content to subgroups of users

The user interface of the RTX3370 Telehealth Monitor is programmed using JavaScript, which ensures that the device is extremely flexible as a platform for health programs targeting different segments such as:

  • Heart Failure
  • Diabetes
  • COPD
  • Hypertension
  • Etc.

Other reasons can be to personalize information to each user based on unique needs, interests and abilities.

 

Questionnaire Triggers

Questionnaries can be triggered by several sources:

  • Data received. When the RTX3370 Telehealth Monitor receives new data from external devices, the results can automatically pop-up on the screen for confirmation and additional questionnaires
  • Pushing a button. When the patient pushes a button, a menu or questionnaire pops up
  • Timer trigger. A real time clock timer can be set in order for a menu or a questionnaire to pop-up at a specific time of the day

 

Dynamic update of questionnaires 

The content of questionnaires and reminders are build by means of JavaScript files, JPEG images and compressed audio files. These files can be programmed into the RTX3370 Telehealth Monitor as follows:

  • Downloaded from server. Dynamically downloaded from the Server. Could be on a daily basis, once a month or on request
  • Downloaded during refurbishment. Before shipment to the patient, questionnaires can be downloaded via serial connection
Tunstall Telehealth Managed Services


Tunstall has in-depth expertise across all aspects of the delivery of a successful telehealth program.

This includes home monitoring equipment, data management solutions and clinical triage applications, system integration, training, home installation services (commissioning and decommissioning), maintenance, response center with service desk and technical triage services.

The Tunstall Managed Services make sure that the clinical staff can focus on evaluating valid clinical information without being distressed by dealing with the technology behind.